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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Morris

John Morris

November 5, 2024

5  out of  5
rating by John Morris
"wow Just a great experience>>"
We responded:
"Thank you for the opportunity to provide such an experience John! We look forward to working with you and your family :)"
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LaTrain Johnson

October 24, 2024

5  out of  5
rating by LaTrain Johnson
"The office was great to work with. I would recommend Chris Mizell’s office to everyone."
We responded:
"Thank you LaTrain! We very much appreciate your business and enjoy when you stop by the agency office here in Bloomington as well!"
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Griselda Villicana

October 18, 2024

5  out of  5
rating by Griselda Villicana
"It was great working with Megan! She was quick to respond and answer all my questions. #auto #insirance"
We responded:
"Thank you Griselda! We appreciate the opportunity to chat with you and your assistance as well!"
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Marilyn Whitmar

September 19, 2024

5  out of  5
rating by Marilyn Whitmar
"Chris was very helpful and knowledgeable. Took time to answer all our questions…"
We responded:
"Thank you for your 5 star review Marilyn! We are excited to work with you and Gordon!"
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Normal Cornbelters

September 16, 2024

5  out of  5
rating by Normal Cornbelters
"Chris and his team did an outstanding job walking us through the process. We are excited to be working with him moving forward."
We responded:
"Thank you for your 5 star review Matt! We look forward to working with you and your family as well as many nights at the Corn Crib!"
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Arielle Woodard

August 20, 2024

5  out of  5
rating by Arielle Woodard
"I had a great experience speaking with Chris Mizell and their office! Being able to make policy changes online is nice, but the personal touch and follow-up on my most recent policy change were appreciated and provided the reassurance I needed. Highly recommend and look forward to adding policies in the future."
We responded:
"Thank you for your 5 star review Arielle! So well said, and very comforting to know that we are providing the channels for you to do business with us on your own time but with a professional team checking in on you. "
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Jason Cryer

January 24, 2024

5  out of  5
rating by Jason Cryer
"Our family has used Chirs and his team for our insurance needs for several years. Recently we met with Chris to discuss college and retirement planning needs. His approach and knowledge on these topics is very helpful. Make sure you are discussing life insurance, savings and retirement needs with Chris and his office."
We responded:
"Thank you for the 5 star review Jason! Giving us the ability to take a holistic view of your entire financial picture is the best way to make sure all of the pieces fit together. Thank you for your trust!"
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Alan Novick

January 16, 2024

5  out of  5
rating by Alan Novick
"I have several different accounts at State Farm. I was confused on the bills and Megan at Chris Mizell's office straightened everything out and explained what I was missing. Thank you Megan and Chris."
We responded:
"Thank you for your 5 star review Alan! We are here for you and appreciate the opportunity to be of service!"
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Kisha Holloway

January 12, 2024

5  out of  5
rating by Kisha Holloway
"Chris walked me through setting up a policy for the first time.His communication was professional."
We responded:
"Thank you Kisha for your trust in our team and State Farm to help you protect your family. We realize there is so much information out there on life insurance and disability insurance that it can be overwhelming so your trust in Chris to simplify options and tailor them to you is very much appreciated. "
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Ashley Maurer

September 29, 2023

5  out of  5
rating by Ashley Maurer
"It was great to chat with Chris in person, since we are in such a virtual world! Office team members were so welcoming and Chris took the time to explain things well and answer all my questions!"
We responded:
"Thank you so much Ashley! I agree, it is so nice to meet in person and even better when we get to talk about classic cars and hot rods :)"
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rah. Greenhagen (ruh)

September 26, 2023

5  out of  5
rating by rah. Greenhagen (ruh)
"Always an excellent experience with the Mizell team. I appreciate all of their compassion and hard work. Thank you for being great!"
We responded:
"Thank you for your 5 star review! Buying a new home is such a big life event. We appreciate your allowing us to walk alongside you and help protect your dreams!"
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Jenn Ozburn

September 17, 2023

5  out of  5
rating by Jenn Ozburn
"Chris was wonderful. Not only did he do a comprehensive look at our policies, he explained them to us, and saved us a TON of money while giving us better coverage! Can't beat that! Thanks Chris!"
We responded:
"Thank you for your 5 star review Jenn! It is an honor to work with a fellow industry professional. Thank you for the opportunity to be of service!"
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Rachel Troyer

July 18, 2023

5  out of  5
rating by Rachel Troyer
"Amazing office! Always a joy to interact with any of the team over the phone! Thoughtful, forward-thinking and super kind. Thank you all!"
We responded:
"Thank you for your 5 star review Rachel! We are honored to work with you!"
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LN Lisa Neushwander

May 17, 2023

5  out of  5
rating by LN Lisa Neushwander
"Friendly staff and I appreciate the care and concern to protect my assets."
We responded:
"Thank you for the 5 star review Lisa! We appreciate the opportunity to work with you! "
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Jewel Genius

March 13, 2023

5  out of  5
rating by Jewel Genius
"Would highly recommend this agent and his wonderful staff. I had a different agent who did not follow up with me on a timely manner. Diana, Megan and Kelly are all great to work with!"
We responded:
"Thank you for your complements of our “dream team”!"
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Diana “Rusée dame” I

March 10, 2023

5  out of  5
rating by Diana “Rusée dame” I
"Chris is a fantastic agent!!! With his many years of experience in insurance and financial services you don’t want to have your insurance anywhere else! His team will also take care of you every step of the way!! Highly recommend this agency."
We responded:
"Thank you for your kind words and 5 star review Diana! We are so blessed to serve your family. We are also very appreciative of the many friends and family members you have referred to our office as well!"
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Alison Oliviero

March 8, 2023

5  out of  5
rating by Alison Oliviero
"I recently switched to State Farm Insurnace. Chris and his team were great with helping get everything switched over. Friendly, responsive staff. Highly recommend."
We responded:
"Thank you for your 5 star review Ali! When a fellow small business owner places trust in us, we take our responsibility to not only provide competitive rates but to make ongoing proactive recommendations for your family very seriously. Thanks again!"
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Stephanie Longman

March 6, 2023

5  out of  5
rating by Stephanie Longman
"Very informative. They make sure you are taken care of and always ready to answer questions. They make themselves readily available for whatever time works for you! Excellent service."
We responded:
"Thank you for your 5 star review Stephanie! Your families loyalty to our Agency extends many years and we are honored to earn your trust year after year!"
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Anita Kirk

February 17, 2023

5  out of  5
rating by Anita Kirk
"The team is always friendly and happy to assist!"
We responded:
"Thank you for your 5 star review Anita! We truly look forward to hearing your friendly voice! Thank you for the opportunity to help. :)"
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Tyler Williams

February 16, 2023

5  out of  5
rating by Tyler Williams
"We just recently moved to Illinois and had Chris and his team recommended to us. I reached out to them right before we closed and they were very friendly, professional and knowledgeable. Ive been working with Diana and Kelly, and responses have been very quick and, unlike other insurance agents I’ve had in the past, they will follow up with you about your needs or things they need from you, which I really appreciate. I know it’s only been a short time, but I would definitely recommend Chris and his team’s agency for anyone looking for a new agent."
We responded:
"Thank you for your 5 star review Tyler! We know a big move like yours has a lot of moving parts and since you hire us to be proactive and make it easy, we take every opportunity to make one part of your move as seamless as we can. Thank you for the opportunity to help. We all look forward to getting to know you and your family more!"
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Tranquillitybase

February 16, 2023

5  out of  5
rating by Tranquillitybase
"they know what they are doing !"
We responded:
"Boom! That means everything to us. Thank you for your 5 star review :)"
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Cindy Wert

January 19, 2023

5  out of  5
rating by Cindy Wert
"This office has ALWAYS been the BEST to work with!!!"
We responded:
"Thank you Cindy! We appreciate the opportunity to help protect you and your family! "
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Derek Mitzel

December 28, 2022

5  out of  5
rating by Derek Mitzel
"Chris and team assisted me with a state to state transfer. I primarily worked with Diana and I was beyond impressed with her customer service, communication, and level of attention given to assist in this transition. I highly recommend working with the team!"
We responded:
"Thank you for your 5 star review Derek! Outside of your fantastic last name, we are so appreciative of being part of your move to Illinois. See you soon!"
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Baylee Bilyeu

December 6, 2022

5  out of  5
rating by Baylee Bilyeu
"Super helpful and friendly staff."
We responded:
"Thank you for your 5 star review Baylee! We appreciate the opportunity to be of service!"
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Mary H

October 6, 2022

5  out of  5
rating by Mary H
"Great staff - very helpful in explaining all I needed in adding a new driver to my policy."
We responded:
"Thank you for your 5 star review Mary! Please let us know if we can help with anything else! "